Responsible Gaming

Introduction

Gambling should always be a form of entertainment—a way to enjoy yourself in your free time. It is not a reliable way to earn money, pay off debts, or solve financial problems. Never gamble with money you cannot afford to lose, and never view gambling as a source of income. Always set a budget and stick to it, and remember that the house always has an edge.

Age Verification

You must be at least 21 years old (the legal age for casino gambling in the Philippines) to use this website or participate in any gambling activities. For some other products, the minimum age may be 18. It is illegal for minors to gamble, and we strictly prohibit underage access. We may request proof of age and identity at any time. If you are under the legal gambling age in your jurisdiction, please leave this site immediately.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Ask yourself if you have experienced any of the following in the past 12 months:

• Chasing losses — trying to win back money you have lost by gambling more.
• Hiding your gambling from family, friends, or employers.
• Spending more money or time on gambling than you intended.
• Borrowing money or selling possessions to fund gambling.
• Neglecting work, studies, or family responsibilities because of gambling.
• Feeling restless or irritable when trying to cut down or stop gambling.
• Lying about how much you gamble or how much you have lost.
• Gambling to escape from stress, anxiety, or depression.
• Using gambling as a way to cope with loneliness or other negative emotions.
• Continuing to gamble despite serious negative consequences (e.g., relationship breakdown, financial trouble, health issues).

If you recognise two or more of these signs, you may be at risk of developing a gambling problem. Please consider using the self-help tools below or reaching out to a support organisation.

Self-Help Tools

Most reputable online casinos, including those offering GCash payments, provide tools to help you stay in control. We encourage you to use the following tools available on our platform and others:

• Deposit Limits — Set a maximum amount you can deposit per day, week, or month.
• Loss Limits — Limit how much you can lose over a certain period.
• Reality Checks — Receive pop-up reminders showing how long you have been playing and your net result.
• Time-Outs — Take a short break from gambling for 24 hours, 7 days, or longer.
• Self-Exclusion — Block yourself from accessing your account for a set period (e.g., 6 months, 1 year, or permanently).
• Session Limits — Set a maximum time you can be logged in per session or per day.

If you need help activating these tools, please contact customer support or visit the "Responsible Gaming" section of your account.

Support Organizations

If you feel that gambling is no longer just entertainment, please seek help. The following organisations provide free, confidential support in the Philippines and internationally:

• PAGCOR Responsible Gaming Program — The Philippine Amusement and Gaming Corporation offers responsible gaming resources and assistance. Visit www.pagcor.ph or contact their responsible gaming hotline for local support.
• Gambling Therapy — International online support service offering live chat, forums, and self-help materials. Available in multiple languages. Visit www.gamblingtherapy.org.
• Philippine Mental Health Association (PMHA) — Provides counselling and mental health services, including for gambling addiction. Visit www.pmha.org.ph or call their crisis line for assistance.

For players outside the Philippines, please refer to your local national organisation. Examples include GamCare (UK), Gambling Help Online (Australia), Responsible Gambling Council (Canada), National Council on Problem Gambling (US), and Bundeszentrale für gesundheitliche Aufklärung (Germany).

Call to Action

If you or someone you know is struggling with problem gambling, please take action today. Talk to a trusted friend or family member, and contact a professional support service. You are not alone, and help is available. Remember that seeking help is a sign of strength, not weakness. Your well-being is more important than any bet.